Why adding badges and labels to your e-shop is a game changer

In today's competitive e-commerce landscape, grabbing the attention of potential customers and driving sales requires more than just a well-designed website. Subtle design elements like badges and labels can make a significant difference in how customers interact with your online store and, ultimately, in your bottom line. Here’s why adding badges and labels to your e-shop is not just a good idea—it’s a game changer.

Carl Andersen

8/15/20242 min read

white concrete building
white concrete building

1. increase conversion rates

Badges and labels act as powerful visual cues that can influence buying decisions. Think of them as signposts guiding customers towards your key offers or best-selling items. Whether it’s a “best seller” badge or a “limited time offer” label, these elements attract attention and create a sense of urgency or trust. By highlighting key products or deals, you encourage quicker decision-making, reducing the chances of shoppers leaving without purchasing.

Studies show that products marked with badges such as "new arrival," "limited stock," or "free shipping" experience higher click-through rates and conversions. By making important information more visible, badges help customers make informed decisions faster—leading to higher sales.

2. highlight important products

Not every product in your catalog is created equal. Some items may need a little extra visibility—whether they are new arrivals, on sale, or customer favorites. Badges and labels make these distinctions clear at a glance.

For example, consider adding badges such as "trending," "staff pick," or "hot item" to showcase specific products. This instantly helps customers focus on key items without having to sift through your entire inventory. Products with badges not only stand out but also build credibility, as they communicate that these items are special or have already been validated by other shoppers.

3. simplify campaigns & offers

Running promotions and special campaigns is crucial for any e-commerce business, but sometimes customers miss out on them because the offers aren’t easy to identify. Badges and labels make campaigns easier to understand and more engaging for users.

Whether you're running a flash sale, offering free shipping, or promoting a seasonal discount, clear and concise badges can draw attention to these deals instantly. Adding a “50% off” badge or a “buy one get one free” label ensures your promotions are effectively communicated, reducing any confusion and boosting customer engagement. It can also encourage customers to explore more products, knowing that valuable deals are available.

4. create a better user experience

When customers browse through an online store, they are often faced with an overwhelming number of choices. Badges and labels help reduce this friction by acting as signposts, guiding customers towards the most relevant or valuable products.

A well-organized layout with thoughtful labels improves the overall user experience. When users can easily spot which products are on sale, which are new, or which have limited availability, their shopping journey becomes smoother and more enjoyable. A seamless experience means satisfied customers—and satisfied customers are more likely to complete their purchases and return to your store in the future.

5. build trust and credibility

Badges and labels also contribute to building trust. Labels like “verified purchase,” “eco-friendly,” or “highly rated” signal to customers that a product meets certain standards or has received positive feedback. This kind of social proof can go a long way in reassuring hesitant buyers and reinforcing their decision to purchase from your store.

In particular, customers who are unfamiliar with your brand may feel more confident in their purchase when they see badges that align with their values or preferences. For example, a “sustainable product” badge could appeal to eco-conscious shoppers, helping you attract a loyal customer base.

Conclusion

Incorporating badges and labels into your e-shop is more than just a design choice—it’s a strategy that can increase conversions, highlight important products, simplify promotions, improve user experience, and build trust with your customers. By making it easier for shoppers to understand your offers and navigate your site, you not only enhance their experience but also drive more sales.

If you haven’t already, now is the time to leverage the power of badges and labels to make your e-shop stand out in the crowded digital marketplace.